Sales Support Coordinator
Location: BC or Alberta (REMOTE)
Position Status: OPEN
Salary:$52,000 - $55,000 per year
The Sales Support Coordinator provides administrative and day-to-day support to Sales Account Managers, helping them stay organized and move sales orders forward. This role handles data entry, order updates, documentation, and internal follow-up so the sales team can focus on customers and selling.
The ideal candidate is organized, detail-oriented, and proactive, with strong communication skills and confidence using CRM systems.
Responsibilities:
Be the main support contact for assigned Sales Account Managers.
Assist with order entry, updates, sales documentation, and other administrative tasks.
Keep Salesforce and other systems accurate and up to date.
Track orders and sales opportunities, following up on missing information or delays.
Help Account Managers access the information they need for customer meetings and follow-up.
Answer routine questions about sales processes and systems, and help resolve issues.
Support new team members as they learn systems and processes.
Work with Operations, Finance, Service, and other departments to keep orders moving.
Check information and documentation for accuracy and completeness.
Identify recurring issues and bring them to the Sales Enablement Manager’s attention.
Requirements:
2–5 years of experience in sales support, customer service, order administration, or a similar role.
Experience supporting a busy sales team or customer-facing employees.
Comfortable using CRM systems; Salesforce experience is preferred.
Strong data entry, recordkeeping, and administrative skills.
Ability to manage several tasks, deadlines, and follow-ups.
Clear written and verbal communication skills.
Strong attention to detail and practical problem-solving skills.
Ability to work independently and collaborate with others.
Post-secondary education in business or a related field is an asset.
Experience in B2B sales, print, technology, or managed services is an asset.
What Success Looks Like
Orders and sales records are accurate and completed on time.
Missing information and delays are addressed promptly.
Account Managers receive timely, reliable support.
Systems and documentation remain organized and up to date.
To apply, please email resume to kristie@kanrecruitment.com
We thank all those who express interest in this opportunity however only those short-listed will be contacted.
