Strategic Technology Advisor
Location: Alberta or BC
Positon Status: OPEN
Salary: $100,000 - $115,000 per year plus performance based bonus.
KAN Recruitment is currently seeking a Strategic Technology Advisor (STA/vCIO) for an established Managed Service Provider (MSP) client. The successful candidate may be located anywhere in Alberta.
The Strategic Technology Advisor will serve as a trusted advisor to assigned customers, helping business leaders align their technology investments with their organizational goals.
This role provides executive-level consulting, develops long-term technology roadmaps, identifies business risks and opportunities, and recommends strategic initiatives to improve security, productivity, operational efficiency, and return on investment.
This is a technology strategy and business consulting position—not a commercial account management role. Commercial discussions, renewals, licensing, agreements, quoting, and proposal administration are managed by the Client Success Manager with support from the Design Desk.
Responsibilities:
Strategic Account Management
Serve as the trusted technology advisor for assigned customers.
Build strong relationships with executives and key stakeholders.
Understand each customer’s business goals, challenges, and future plans.
Align technology recommendations with measurable business outcomes.
Develop and maintain a multi-year technology roadmap for every assigned customer.
Executive Consulting
Lead Quarterly Business Reviews and annual strategic planning sessions.
Present executive-level reports and recommendations.
Advise customers on budgeting, technology lifecycle planning, investments, and risk management.
Translate complex technical concepts into practical business language.
Technology and Cybersecurity Strategy
Assess customer environments against company standards and industry best practices.
Identify technology debt, aging infrastructure, cybersecurity concerns, and operational risks.
Develop recommendations for modernization, standardization, and improved cybersecurity.
Guide customers in adopting technologies and practices related to:
Microsoft 365
Cloud services and Microsoft Azure
Identity and access management
Endpoint security
Email security
Backup and disaster recovery
Security awareness training
Zero Trust principles
Strategic Opportunity Identification
Identify initiatives that improve customer operations, including:
Infrastructure refreshes
Cloud and Microsoft 365 modernization
Cybersecurity improvements
Artificial intelligence adoption
Network upgrades
Business continuity improvements
Business process automation
Digital transformation initiatives
Customer Success
Monitor customer health and progress toward strategic goals.
Identify business and technology risks before they become operational issues.
Encourage the adoption of strategic recommendations.
Support customer retention through proactive planning and ongoing value creation.
Act as each customer’s long-term technology advisor.
Requirements:
5+ years of experience in IT consulting, managed services, or technology leadership.
Previous MSP experience is strongly preferred.
Experience developing technology strategies and long-term roadmaps.
Strong knowledge of Microsoft 365, Azure, cloud services, networking, and cybersecurity.
Ability to lead client meetings and present recommendations to business leaders.
Strong communication, relationship-building, and problem-solving skills.
Ability to explain technical information in clear business language.
Relevant IT education or certifications are considered an asset.
Valid driver’s licence and ability to travel within Alberta as required.
To apply, please email resume to kristie@kanrecruitment.com
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
