Technical Warehouse Associate

Written By Kristie Nyrose
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Location: Kelowna, BC

Position Status: OPEN

Salary: $50,000 - $55,000 per year

KAN Recruitment is seeking a detail-oriented and technically capable Technical Warehouse Associate to join a growing operations and warehouse team. This role is responsible for preparing, configuring, testing, and staging printers, multifunction devices, production equipment, and related accessories prior to customer delivery and installation.

The successful candidate will play an important role in ensuring equipment is fully functional, professionally prepared, accurately configured, and ready for seamless deployment. This opportunity is ideal for someone who enjoys hands-on technical work, thrives in an organized environment, and takes pride in delivering quality results.

Responsibilities

  • Prepare printers, multifunction devices, scanners, production print equipment, and related accessories for customer delivery and installation

  • Receive, inspect, unbox, assemble, and stage equipment according to work orders and customer specifications

  • Review installation notes, configuration requirements, and technical documentation prior to equipment preparation

  • Install and configure accessories including paper trays, finishers, document feeders, print controllers, stands, fax kits, and other device options

  • Perform equipment setup, diagnostics, firmware updates, testing, and quality assurance checks

  • Configure network settings, print drivers, scan settings, address books, and customer-specific device requirements

  • Test print, copy, scan, and fax functionality to ensure equipment is operating correctly before deployment

  • Identify shipping damage, missing components, configuration issues, or equipment concerns prior to delivery

  • Coordinate with Service, Logistics, Delivery, Warehouse, and Technical teams to ensure equipment readiness and installation success

  • Ensure all equipment is clean, professionally presented, properly labeled, and secured for transport

  • Complete documentation including serial number tracking, meter readings, quality control checklists, and internal system updates

  • Maintain a clean, organized, and safe warehouse and staging environment

  • Assist with inventory management, equipment movement, shipping, receiving, and warehouse organization

  • Support equipment returns, demo units, lease returns, trade-ins, and refurbished equipment preparation

  • Assist with minor troubleshooting, component replacement, and basic repairs when required

  • Follow safety procedures and best practices related to equipment handling, lifting, electrical connections, and warehouse operations

  • Provide occasional support with delivery preparation, loading/unloading equipment, and other operational tasks as needed

Requirements

  • Previous experience with printers, copiers, multifunction devices, scanners, production print equipment, or related office technology is considered an asset

  • Experience in warehouse operations, technical staging, equipment preparation, delivery support, or field service environments is preferred

  • Strong mechanical and technical aptitude

  • Basic understanding of networking, firmware updates, print drivers, scanning, and device configuration is an asset

  • Ability to read and follow technical documentation, work orders, and installation instructions

  • Strong attention to detail and commitment to quality control

  • Excellent organizational and time management skills

  • Ability to work independently and collaboratively within a team environment

  • Effective verbal and written communication skills

  • Comfortable using computers, inventory systems, and service software

  • Valid driver’s license may be required

  • Forklift or pallet jack experience is considered an asset

Skills & Competencies

  • Strong technical troubleshooting abilities

  • Mechanical aptitude and hands-on problem-solving skills

  • High attention to detail and quality standards

  • Dependable, organized, and self-motivated

  • Ability to manage multiple priorities and deadlines

  • Strong internal communication and teamwork skills

  • Safety-conscious approach to warehouse and equipment handling

  • Willingness to learn new products, systems, and technologies

Physical Requirements

This position may require the ability to:

  • Lift, move, push, or pull equipment and supplies

  • Stand, bend, kneel, and work around large office equipment

  • Use hand tools, pallet jacks, carts, and warehouse equipment

  • Assist with loading, unloading, and staging large devices and production equipment

  • Perform repetitive tasks related to equipment preparation, cleaning, testing, and documentation

Working Environment

This role is primarily based in a warehouse and equipment staging environment. The position involves working around large equipment, delivery schedules, packaging materials, warehouse traffic, and operational timelines. Occasional overtime may be required based on installation schedules and business needs.

About the Role

This position plays an important role in ensuring equipment is fully prepared before reaching the customer. Success in this role helps improve installation efficiency, reduce deployment issues, support technical teams, and contribute to an exceptional customer experience.

To apply, please email resume to kristie@kanrecruitment.com

Kristie Nyrose https://www.kanrecruitment.com
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